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Disaster Planning

Fire and Smoke Damage

Providing fire and smoke damage restoration in Texas to both Residential and Commercial properties in the central Dallas area.

Water Damage Restoration

Broken pipes, leaking refrigerators / icemakers, frozen spigots, washing machine hoses, sewage backups, roof leaks and ice dams can all cause significant damage to the inside of your home.

Storm Damage

After the big storm that brings wind and hail damage to your home or business, you need to call a company that can respond quickly and can return you to your home or your business to full operations as quickly as possible.

Disaster Planning

It will happen, the only question is when? It’s the mantra we live by.  No one ever wants a disaster to happen, but they do, it’s an inevitability.  No one ever thinks it will happen to them, but it does, that’s a near certainty. When you call on the Wise Restoration team,  you are ordering our most powerful disaster planning experts direct to your door.

We will take the time to visit and walk-through your entire facility so that we can fully understand the impact that any type of disaster would have on your operations.

We can accurately pre-determine what resources will be required to quickly return your business to full operating capacity. This not only includes evaluating the equipment and supplies needed, but we deliver an action plan for your team to use during the first moments of an event.

Some of the services our program includes are:
• Building inspections, including emergency shut off systems
• Emergency service equipment evaluations to ensure priority availability for your location
• Emergency generator calculations and determinations • Coordinate trades such as plumbers, HVAC, janitorial, cleaning, elevator, etc.
• Develop local authorities and key contact lists
• Provide maintenance management training where needed.

By planning properly the actual impact on your property and life can be significantly decreased.


Experiencing a disaster, whether it’s fire, water or storm-related, is always difficult. For most people in central Indiana, the first disaster you encounter is particularly difficult because you’re not sure if your Insurance company will cover the disaster damage and if they do, how much the disaster insurance will cover.  Most likely, you’re also not sure what to do first.

A Disaster Insurance Claims Process

Here are some helpful tips that will help you navigate your way through the disaster insurance claims process:

  1. Contact your insurance company for detailed instructions on protecting the property and conducting an inventory to ascertain what is covered by your disaster insurance.
  2. Contact a reputable contractor specializing in disaster restoration. Consulting with an expert as quickly as possible could reduce or minimize the damage to your home and personal belongings. You need an expert to assess the home’s damage and provide the necessary services to repair your home’s structure as well as to safeguard and restore your personal belongings. As an experienced disaster restoration contractor, Indiana Restoration & Cleaning Services will help you determine if there is damage to your home that would warrant filing a claim with your insurance provider. We will work with you and your provider to make sure your home is returned to pre-loss condition.
  3. Check with the fire department to make sure your residence is safe to enter. Be watchful of any structural damage caused by the fire.
  4. The fire department should see that utilities are either safe to use or are disconnected before they leave the site. DO NOT attempt to reconnect utilities yourself.
  5. Conduct an inventory of damaged property and items. If you have a smartphone, take video or pictures.  Do not throw away any damaged goods until after an inventory is made and approval to dispose has been given by (received from) your disaster insurance provider.
  6. Try to locate valuable documents and records.
  7. If you leave your home, contact the local police department to let them know the site will be unoccupied. If you’ve called a disaster restoration company such as Indiana Restoration & Cleaning Services, they will also board up and secure your home to ensure that no further damage is done.
  8. Begin saving receipts for any money you spend related to fire loss. The receipts may be needed later by the (disaster) insurance company and for verifying losses claimed on income tax.
  9. Check with an accountant or the Internal Revenue Service about special benefits for people recovering from fire loss.

Any job very well done that has been carried out by a person who is fully dedicated is always a source of inspiration.